Terms of Service

By using the Services, you accept these Terms. Any additional guidelines or policies we post within the Services form part of these Terms by reference. If a conflict arises, explicit supplemental terms prevail.

• You must be at least 18, or the age of majority in your jurisdiction if that is higher.
• You must be legally capable of entering into a binding contract.
• You must show valid government ID when we ask for it, and we may ask for a second form of ID as an anti-fraud check.
• You agree to give us information that is accurate, current and complete, and to tell us promptly when it changes.
• We may, at our discretion, refuse or withdraw access if you do not comply or if we see a risk.

Glow Models is an agency that coordinates and supports talent. We help with onboarding, give basic guidance, and help with scheduling and your overall brand positioning. We are not the publisher of any Model Content that appears on Third-Party Platforms, which apply their own policies. Nothing in the Services guarantees earnings, bookings, promotional reach or the size of your audience.

Where we give you access to an internal portal or dashboard:

• Keep your login details safe, and tell us straight away about any unauthorized access.
• Do not share your login. More than one person using an account needs our written approval.
• We may suspend an account while we investigate a suspected breach, fraud or policy violation.

• Make sure all Content complies with the law that applies to it, including any rules on consent, age verification and record-keeping.
• Perform in a safe and lawful setting, and never encourage or depict illegal acts.
• Respect other people's intellectual property: no unlicensed music, video, images or trademarks.
• Never act deceptively or fraudulently, for example through "chargeback" schemes or by misusing an identity.
• If you collect subscribers' or fans' personal data yourself, handle it as privacy laws require.
• Tell us promptly about any platform strike, warning or legal notice connected to your performances.

As far as our capacity allows, and while compliance continues, we may:

• Help with general good-practice guidance, performance tips and how you structure your schedule.
• Give limited administrative help, such as support setting up accounts on permitted Third-Party Platforms.
• Give feedback on branding or optimization, which may not be comprehensive.
• Review identification documents internally for compliance, storing them securely and only for as long as lawful purposes require.

We are not your lawyer, and we are not a tax or professional financial advisor.

Strictly forbidden, including but not limited to:

• Anyone under 18, or anyone unable to give legal consent, taking part or being depicted.
• Coercion, exploitation, human trafficking or any act without consent.
• Harassment, threats, intimidation, hate speech or inciting violence.
• Sharing other people's personal data without lawful permission ("doxxing").
• Encouraging self-harm, or content that glorifies dangerous acts.
• Distributing illegal narcotics, or giving instructions for illegal activity.
• Material that infringes intellectual property or rights of publicity.
• Scraping platform systems by automated means, or reverse engineering them, without consent.

We may cooperate with legitimate inquiries from law enforcement, and we will remove suspect material, or restrict access to it, when the law or our good-faith compliance obligations require.

Apart from Model Content, everything that makes up the Services, including the design, code, graphics, trademarks, branding and text, is owned by or licensed to Glow Models and protected by intellectual property laws internationally. Without our prior written consent, you may not copy, adapt or translate any of it, or create derivative works from it.

Lawful Content you create remains yours. When you submit Content to us, or let us access it for support or promotion, you give us a license to store, host, display, transcode and analyze that Content (for example, to review quality or compliance), and to use it. The license is worldwide, non-exclusive, royalty-free, transferable, and sublicensable to our infrastructure and service providers, and it covers these purposes only: (i) providing the Services; (ii) training and optimization inside the agency; (iii) showing the agency's capabilities in a neutral way, where you have explicitly agreed. You can withdraw consent to promotional display by notice in writing, although operational caches and backups may persist for a reasonable time.

Each Third-Party Platform has its own terms, which you must read and follow yourself. We are not liable for outages, policy changes, moderation decisions, monetization rules or lost data on those platforms.

• We do not guarantee traffic, conversions or any particular level of earnings.
• When a payout arrives can depend on fraud checks, compliance holds, clearance periods, minimum thresholds or the payment cycles of Third-Party Platforms.
• Future payouts may be reduced or offset by chargebacks, refunds or platform penalties.
• Declaring and paying every tax and social contribution that applies to you, and meeting any registration or withholding obligations in your jurisdiction, is your responsibility alone.
• Any statements we issue are for information only and are not tax advice.

Our Privacy Policy explains how we handle personal data. Where you process fan or viewer data on your own, you are a separate controller (or data steward) for that data and must follow the laws that apply to it, such as the GDPR and local rules on marketing consent.

Glow Models takes intellectual property seriously. If you think material on the Services infringes your rights, send a detailed notice to contact@glow-models.com. It should identify the work, give the URL of the infringing material or describe it, and include your contact details, a statement of good faith, and a declaration made under penalty of perjury. We may ask for further verification, and anyone who misrepresents a claim may be liable under applicable law.

We provide the Services "as is" and "as available", with no warranty of any kind, whether express or implied. That includes, without limitation, any warranty of accuracy, uptime, uninterrupted availability, title, non-infringement, merchantability or fitness for a particular purpose. Earnings, audience growth and acceptance by any platform are not guaranteed, and neither is protection from unauthorized copying of content elsewhere on the Internet. Where the law of your jurisdiction implies a warranty that cannot be waived, it applies only to the minimum extent the law requires.

As far as the law allows, neither Glow Models nor any of its directors, officers, employees, affiliates or contractors will be liable for any special, incidental, indirect, punitive, exemplary or consequential damages, for lost profits, lost goodwill or lost data, or for any interruption of service, even if told that such losses were possible. For any claim that arises from or relates to the Services or these Terms, our total liability will be no more than the greater of EUR 100 (one hundred euros) and the total you paid us (if anything) in the 3 months before the claim. Some jurisdictions do not permit certain of these limitations; where that is the case, they apply as fully as the law allows.

You will defend and indemnify Glow Models and its directors, officers, employees, agents and affiliates, and hold them harmless from and against any claims, losses, damages, liabilities, obligations, debts, costs and expenses (reasonable attorneys' fees included) that arise from: (i) how you use the Services; (ii) any Content of yours; (iii) a breach of these Terms; (iv) infringing or otherwise violating a third party's rights; (v) a breach of the law.

If we reasonably believe you have broken these Terms or the law, or that you pose a risk, we may suspend or end your access, with or without notice. You can request closure in writing. Any section meant to outlast termination does so, including sections 9, 10, 15, 16, 17, 19 and 20. Operational data may be kept for a limited period in lawful backups.

The laws of the Netherlands govern these Terms, without regard to conflict-of-law principles, unless mandatory local law requires otherwise. For any dispute not covered by the alternative resolution provisions in these Terms, the competent courts in Amsterdam have non-exclusive jurisdiction.

Before you start formal proceedings, you agree to try to settle the matter informally first, by sending a detailed notice of the dispute to contact@glow-models.com. If it is still unresolved 30 days later, either side may pursue the remedies the law permits. Both sides can also agree to settle through mediation or confidential arbitration. Nothing stops either side from seeking an injunction or other equitable relief over alleged misuse of intellectual property or data security.

We may update these Terms at any time, and may give material changes a prominent place on the site. If you keep using the Services after a change, you accept it. If you do not accept it, stop using them.

• If any provision is found invalid, every other provision stays enforceable.
• Waiving a term once does not waive it for the future, and not enforcing a term does not waive it.
• You need our prior written consent to assign these Terms. We may assign them to an affiliate or a successor.
• Section headings are there for convenience only.

Write to us: contact@glow-models.com

Not professional advice

Information we share through the Services, including guidance, tips and illustrative earnings examples, is general information. They are no substitute for independent advice from a legal, tax or other professional, so get qualified advice where you need it.